Returns & Exchanges

At City Man, we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached to ensure the return is accepted by our quality team.

  • 3.
    Ship the Items

    Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.